We provide a range of thorough, cost-effective shipping options using our network of preferred shipping partners to deliver your order. All orders are shipped in discreet plain packaging, for your privacy.

Our same day dispatch cut off time is 15:00. Orders must be placed and paid by 15:00 to enable us to dispatch your order the same day. Orders placed after this time will be dispatched the next working day.

Our shipping options include fully tracked and insured next day delivery, Saturday tracked and insured delivery and a 48 hour option, which is not tracked. However, we would recommend you select tracked postage to ensure safe delivery and peace of mind.

Please note: Orders placed on a Saturday, Sunday or bank holidays will not be dispatched until the next working day.

We offer free next day delivery for UK mainland orders over £40.

Mainland Shipping Options

DPD Next Working Day – £3.99

Royal Mail 48 Hour (no tracking) - £1.99

Saturday

DPD Saturday – £12.99

Next working day delivery does not apply to orders placed on weekends or bank holidays.

Saturday delivery options only apply to orders placed after 15:00 Thursday and before 15:00 Friday. If you select Saturday delivery outside of these periods your order will be sent via next working-day and you will not be refunded for the additional charges.

We accept NO responsibility for lost/damaged/stolen (etc) parcels when selecting delivery by Royal Mail 48 Hour (no tracking). 

Non-Mainland Shipping Options

Northern Ireland

Royal Mail (2-3 Working Days) – £4.99

Republic of Ireland (NO LONGER ACCEPTING ORDERS)

Channel Islands (Jersey and Guernsey)

Royal Mail (3-4 Working Days) – £4.99

Isle of Wight & Isle of Man

Royal Mail (3-4 Working Days) – £4.99

Rest of the World

International (5-10 Working Days) – £19.99

We always try our absolute best to send all orders received before 15:00 the same day. However, during busy periods this is not always possible. If your order is not dispatched on the same day then it will be dispatched on the following working day.

We are not able to guarantee exact delivery times or add notes to the courier. You will receive the shipment notifications to your registered contact details and these should be taken as estimates only.

Monday Exception

We cannot always guarantee that all orders will be dispatched on Mondays. Due to the high volume of orders following the weekend, your order may be dispatched on Tuesday. In the event that Monday is a Bank Holiday, this policy will apply to orders placed on a Tuesday.

Please note that we cannot be held responsible for any missing/stolen shipments that have been delivered to a 'safe place' or left in the doorway. You must contact the courier if this happens and follow their claims procedure.

If your order has any missing or damaged items, you must notify us by email within 24 hours, along with photographic evidence to sales@professorherb.co.uk.